Refund and Returns Policy

Refund and Returns Policy – A2S INDIA

Effective Date: [Insert Date]

At A2S INDIA, we prioritize customer satisfaction and aim to provide high-quality products. If you are not fully satisfied with your purchase, we offer a hassle-free return and refund policy. Please read the following terms carefully.

1. Eligibility for Returns

You may request a return if:
✅ The item is defective, damaged, or not as described upon arrival.
✅ The product is unused, in its original packaging, and in resalable condition.
✅ The return request is made within 7 days of receiving the product.

Non-returnable items:
❌ Used or damaged items due to customer mishandling.
❌ Products without original packaging or accessories.
❌ Customized or personalized items.

2. Return Process

  1. Contact Us: Email us at [email protected] or call 701724786 within 7 days of delivery.

  2. Provide Details: Share your order number, product issue, and supporting images (if applicable).

  3. Return Approval: Our team will review your request and provide return instructions.

  4. Ship the Item: Customers are responsible for returning the product to our warehouse at Barielly, Uttar Pradesh – 243006 unless otherwise stated.

3. Refund Policy

Once we receive and inspect the returned item, we will process a refund within 5-7 business days. Refunds will be issued via:
✅ Original payment method (credit/debit card, UPI, net banking, etc.).
✅ Store credit or replacement (if preferred by the customer).

Note: Shipping fees are non-refundable unless the return is due to our error.

4. Replacement Policy

If you receive a defective or damaged product, we offer a free replacement instead of a refund. Contact us immediately for a quick resolution.

5. Order Cancellations

  • Orders can be canceled before shipment for a full refund.

  • If the order is already shipped, cancellation is not possible, but you can return the product following the above process.

6. Contact Us for Returns & Refunds

📧 Email: [email protected]
📞 Phone: 701724786
📍 Address: Barielly, Uttar Pradesh – 243006

We strive to make your shopping experience smooth and satisfactory. If you have any concerns, feel free to contact us.

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